Dirk Knemeyer

On the important of user research

[…] I want to put a strong mention in for the importance of user research as a first-person skill that everyone related to digital product development (not just design) will need in the future. For all of the problems with

Webmasters, generalists and web design

In the early days of professional web design, we saw a center of gravity form around “webmasters,” jack-of-all-trade professionals who often handled everything related to developing and managing a website: from design to writing to programming. But as the web