Dirk Knemeyer

The end of usability culture

* Corporations base decisions on money. * Strong brand experiences make more money. * The Web is not successfully being leveraged as an integrated component of most corporate brand experiences. * The Web is in the process of becoming ever

America and the future of capitalism

[Talking to my friend Manish] hammered home my general belief that – barring massive social change – the U.S. is destined for an ongoing economic freefall. People in the U.S. have come to expect and feel entitled to a standard

The unbounded self

We are in the midst of a major trend to co-creation and ubiquitous participation. This is evident in so many ways. For example, consider reality television. For much of its history, television was the ultimate escapist fantasy: people watched professional